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Stay Cool, Calm & Collected: E&O Claim Info

E&O claim infoWhat to do if you have a claim

  • Promptly report any claim or error of concern and provide the necessary details, including name of the claimant and description of the claim or incident. Your E&O carrier can decide if the matter qualifies as a claim or only as an incident.
  • Do not alter records involving the claim or incident
  • Do not allow the inspection, copying or removal of your records without consulting your E&O carrier
  • Do not provide recorded or written statements concerning an error or claim involving your agency unless the E&O carrier has granted permission to do so

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